Training Workers to Partner with Parents – NYC’s new Workforce Institute focuses on listening and coaching
July 20, 2016 by
As a parent, dealing with child welfare workers can be an emotional, unpredictable experience. Some workers judge you and others try to tell you what to do before they even know you.
Personally, I found it hard to be open when the worker investigating me was trying to poke holes in all my answers to her questions. I was lucky that I got past the investigation and that my preventive worker was totally different and … Read More