Stories by Frontline Staff

Caseworkers play such an important role in whether parents succeed in getting their children home from foster care. To build parents’ understanding of caseworkers and workers’ understanding of parents, Rise ran two writing groups for frontline staff at the NYC agency Sheltering Arms. These stories show the challenges caseworkers face, as well as ways they’ve overcome those challenges.

READ THE SERIES:

Transparency and Trust – As a caseplanner, I know I have power over parents’ lives – and I try to share it.

Making a Connection – A moment of understanding changed my relationship with an angry father.

Partners in Planning – When parents are supported to participate in planning, we can make better decisions.

Overwhelmed – High caseloads and paperwork make it hard to invest in human connections.

Meeting Parents Where They Are – Accepting my own feelings helped me accept the parents I work with.

Safe Enough to Grow – Both parents and caseworkers need to feel supported and accepted.