Posts Tagged: communication

Setting Goals for Success – Preparing for negotiations by outlining what you want to achieve

Photo: Daniel Ames

Interview by Keyna Franklin

Daniel Ames is a Columbia Business School professor who specializes in negotiation.

Q: You’ve taught that it’s important to go into a negotiation with a clear idea of what your goal is. Why is that important?

A: The beginning of preparation for any negotiation is to define success – what is it that you’re trying to achieve? Take a step back to look at the big picture. In child welfare, your goals … Read More

Partnership in Casework – Improving communication between parents and case planners

Photo: Dana Christensen

Interview by Keyna Franklin

Dana Christensen is the model developer of Solution-Based CaseworkTM and a professor at the Raymond A. Kent School of Social Work at the University of Louisville.

Q: Solution-Based Casework is about caseworkers having “full partnership” with the family to make decisions. Why is that so important? 

A: Partnership means actually believing that the family knows what needs to happen and is the best expert on themselves. The family needs to to be … Read More